Flowincorp

Privacy Policy

Your privacy matters to us. Learn how Flowincorp protects and manages your personal information with complete transparency.

Last Updated: February 15, 2025

Introduction and Overview

Flowincorp Limited ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our financial valuation training platform at flowincorp.com.
We understand that as financial professionals and students, you entrust us with sensitive information. This policy outlines our practices to ensure your data remains secure and is used only for legitimate educational and business purposes.
Important: By using Flowincorp's services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you register for our financial valuation courses or contact us, we collect personal information that may include:
Full name and professional title
Email address and phone number
Company name and industry sector
Educational background and certifications
Professional experience level
Learning preferences and course interests

Technical Information

We automatically collect certain technical information when you use our platform:
IP address and geographic location
Browser type and version
Device information and operating system
Pages visited and time spent on our site
Referring websites and search terms
Course progress and completion data

Financial and Payment Information

For course purchases and subscriptions, we collect payment information through secure third-party processors. We do not store complete credit card numbers on our servers.

How We Use Your Information

We use your personal information for specific, legitimate purposes related to our educational services:
Purpose Data Used Legal Basis
Course delivery and support Personal and technical data Contract performance
Account management Contact and profile information Contract performance
Educational content personalization Learning progress and preferences Legitimate interest
Marketing communications Contact information Consent
We analyze usage patterns to improve our financial valuation training materials and identify areas where students need additional support. This helps us maintain high educational standards and course effectiveness.

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards:

Service Providers

We share limited data with essential service providers who help us deliver our educational platform:
Payment processors for secure transaction handling
Email service providers for course communications
Cloud hosting services for platform infrastructure
Analytics providers for usage insights
Customer support tools for technical assistance

Legal Requirements

We may disclose personal information when required by law or to protect our rights and the safety of our users. This includes compliance with court orders, regulatory investigations, or law enforcement requests.
We never sell your personal information. Your data is not sold to third parties for marketing purposes or any other commercial use.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

SSL encryption for all data transmission
Regular security audits and vulnerability assessments
Multi-factor authentication for administrative access
Secure data centers with physical access controls
Regular software updates and security patches
Intrusion detection and monitoring systems

Access Controls

We limit access to personal information to employees and contractors who need it for their job responsibilities. All team members receive privacy training and are bound by confidentiality agreements.
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and report any suspicious activity immediately.

Your Rights and Choices

You have several rights regarding your personal information, and we're committed to helping you exercise these rights:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request.

Correction and Updates

You can update your profile information at any time through your account settings. For corrections to information you cannot directly edit, please contact our support team.

Deletion and Erasure

You can request deletion of your personal information, subject to certain legal and contractual obligations. We may retain some information for legitimate business purposes or legal compliance.

Marketing Preferences

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by updating your preferences in your account settings.
To exercise your rights, please contact us at contact@flowincorp.com or use the contact information provided at the end of this policy.

Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined in this policy:
Data Type Retention Period Reason
Account information Duration of account + 7 years Legal and tax obligations
Course progress data Duration of account + 3 years Certification records
Marketing data Until consent withdrawn Active consent required
Technical logs 90 days Security and performance
When we delete your information, we use secure deletion methods to ensure data cannot be recovered. Some information may remain in backup systems for up to 90 days before permanent deletion.

International Data Transfers

Flowincorp operates from the United Kingdom, and our primary data processing occurs within the UK and European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions for countries with appropriate data protection laws
Binding corporate rules for multinational service providers
Regular review of transfer mechanisms and security measures
We regularly review our international data transfer practices to ensure compliance with UK GDPR and other applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform and understand how our services are used:

Types of Cookies We Use

Essential cookies: Required for basic platform functionality
Performance cookies: Help us understand how you use our site
Functionality cookies: Remember your preferences and settings
Analytics cookies: Provide insights into user behavior and course effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality and your user experience.

Children's Privacy

Flowincorp's services are designed for professional financial education and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through:
Email notification to registered users
Prominent notice on our website
Updated "Last Modified" date at the top of this policy
In-platform notifications for material changes
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: contact@flowincorp.com
Phone: +44 1384 813800
Address: 265 Castle St, Dudley DY1 1LQ, United Kingdom
We aim to respond to all privacy-related inquiries within 48 hours.